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4 Steps to Take When Your IT Person Quits

Posted on Tue, Apr 21, 2015

There you are… sipping your first cup, responding to your morning emails and all of a sudden, that giant fiery meteor hits your desk.

David’s 2-week resignation notice.

For eight years David has been handling your IT. Data backups, firewalls, email inboxes – haven’t been your concern on a day-to-day basis. Until now.

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Tags: IT Support, IT Staffing

Cloud Adoption for Financial Services is Slow but Sure

Posted on Tue, Apr 14, 2015

Did you know that more people are worried about having their computer or smartphone hacked than they are of getting mugged or their car stolen?

Sixty-two percent of people recently surveyed by Gallup frequently or occasionally worry about having their computer or smartphone hacked and their information being stolen. In comparison, 31% worry about getting mugged and AND only 18% of people were concerned about being murdered.

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Tags: Cloud Computing, IT Finance

Cinnamon buns, client satisfaction and IT support

Posted on Wed, Apr 8, 2015

What do cinnamon buns mean to iCorps?


Fertility Centers of New England, an iCorps client, personally delivered a tray of cinnamon buns to our Boston headquarters on Tuesday morning after receiving some appreciated support from our Network Operations Center. Fertility Centers' phones went down last week and an iCorps engineer worked with the phone company to get the issue resolved.   

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Tags: IT Consulting, IT Support

Construction growth means higher technology demands. Is your IT environment keeping up?

Posted on Tue, Apr 7, 2015

Hammers pounding. Cranes raising. Drills spinning. Saws cutting. Envisioning the process of building and construction typically conjures up sounds and images of power tools and large equipment… not laptops, smartphones and tablets. But the truth is that a significant number of construction employees rely heavily on technology – and use a keyboard and a mobile phone more frequently than they use a hammer or saw.

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What is Cloud Computing? And why should I care?

Posted on Thu, Apr 2, 2015

Some of you may be laughing at us right now. Cloud computing? How 2012 of them. But for those of you still lost in the clouds (we couldn’t resist), you’re probably still not quite sure why you should really care. It seems that technology moves faster than we mere humans can blink. So is “the cloud” just another fad or is this bandwagon really worth jumping?

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Tags: Cloud Computing

Balancing IT Chores and Fires with Long-Term Planning

Posted on Tue, Mar 24, 2015


How Outsourcing Can Empower Your In-house IT Team

We get it. You have executives to answer to, team members to keep happy, and a business to keep up and running. The day-to-day IT demands often make it difficult (maybe even impossible) to prioritize long-term growth and planning. The problem is that… 3, 4, 5 years down the line, you know they’ll be looking at you again for answers - “Why haven’t we innovated? Why is our email slow? WHY are we behind? Why aren't we on the cloud?”

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6 Do's and Don'ts for Choosing Your IT Service Provider

Posted on Fri, Mar 20, 2015

Do’s and Don’ts for Choosing Your IT Service ProviderIT_Consulting_Services_Signs-1

You have many options, many pain points and likely, many questions. The task of finding the right IT service provider or consulting company can be daunting without a roadmap. The following simple checklist of do’s and don’ts can help guide you through the process. 


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IT Outsourcing Choices are Becoming More Strategic

Posted on Tue, Mar 10, 2015

The latest IT outsourcing delivery models, coupled with the sheer number of vendors and IT services offerings, are changing the outsourcing conversation – and the way we work, says Dominic J. Asta, a VP and practice lead for Global Managed Services for KellyOCG.

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3 Tips to Launch Flexible IT Security within your Business

Posted on Thu, Mar 5, 2015


Flexible IT Security (FITS)

For decades we have witnessed rapid and unrelenting technological change and innovation in our lives. How quickly we have moved from: mainframes in the 1970’s; to PCs and LANs in the 1980’s; to the Internet, Web and Email in the 1990’s; to search, social, and mobile in the 2000’s; to cloud, wearable tech and big data in our present decade. That’s the kind of head-spinning change that can make the Google Glasses fly right off your head!

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Determining the Useful Life of Your IT Network

Posted on Fri, Feb 27, 2015

The age of the technology components in your IT network matters when it comes to system reliability, security, and of course, your budget. But with so many moving parts and business drivers that vary from company to company, there is no clear-cut measure for the “useful life” of these assets.

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