Why Choose Office 365 Over Google Apps (G Suite)? - iCorps

Word processing, spreadsheets, and other productivity tools have become so integral to our business lives that most of us don’t really give them much thought. With one in seven people on the planet using Microsoft Office, which translates to 1.2 billion people around the world, it makes sense that businesses are choosing to move its users to the cloud-based Office 365 that offers familiar tools and user interfaces.

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Facebook is one of those businesses. Recently, the social media giant announced that it was going to move to the cross-platform mobile Office 365 experience for its workers. Office 365 is a “mature and comprehensive platform,” says Facebook CIO Tim Campos of their choice. “[It] meets our stringent security standards...and it is continually evolving.”

Smaller companies, though, traditionally have tended toward Google Apps (now G Suite), “primarily for cost savings,” notes a CIO.com article. But that trend is changing, and more small and mid-size businesses (SMBs) are following the lead of their larger counterparts (1,000+ employees) where Microsoft’s “percent share is twice that of Google and growing fast.”

It’s all for good reason. In fact, we can think of at least 5 good reasons why SMBs are choosing Office 365 over Google Apps:


While both Office 365 and Google Apps protect your company’s sensitive information, Office 365 provides notably stringent security measures to defend their users against security threats, in addition to high-powered usability. Office 365's enhanced security includes state-of-the-art data centers, premium anti-spam and antivirus protection, encrypted access to data, and seamless integration with leading multi-factor authentication solutions. Office 365 has a proven commitment to confidentiality, integrity, and availability, ensuring business continuity in case of a data breach or physical disaster. In direct contrast to Office 365, Google Apps adheres to Google’s single privacy policy, which is shared across business and consumer applications, meaning that its data protection may not address certain industry regulations or business security requirements.

Reliability & Scalability

Microsoft’s cloud-based Office 365 is powered by the same Microsoft email and collaboration products that have been in use by businesses for decades. The technology leader also is one of the few cloud services providers that offers a financially backed service level agreement (SLA) when any Office 365 service drops below 99.9 percent availability. On-demand services scale up or down based on your needs; web-hosted services enable low cost entry points without the upfront investments of traditional licensing; and fixed-price plans enable budget planning based on the services you need. Google’s reliability is not as transparent and combines uptime figures for its consumer and business services. In addition, it does not begin to recognize service downtime until at least 5 percent of its user base is impacted.

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Familiar User Experience

Technology that works the way users work makes your employees more productive – and your business more competitive. Office 365 delivers a user experience and document views that are consistent across platforms and devices, both online and offline. But the familiar Office tools and interfaces are a top reason for Office 365’s popularity, enabling users to ramp up and be productive faster, anywhere-anytime. Google’s inconsistent user experience across services adds learning curves and slows users down. It has limited offline capabilities for its services which restrict “anywhere” productivity. Additionally, Google Apps does not allow you to share Office documents unless they’re converted to the native Google format, which leads to loss of file fidelity and formatting.

A Complete Solution

Microsoft has been improving Office productivity applications for decades. Office 365 is a natural extension of this process, delivering the integrated functionality of Office along with other business-centric capabilities including instant messaging, Yammer Enterprise, real-time presence, video conferencing, and more. “There’s a lot of detail in Office 365 that Google is just learning,” notes the CIO.com article, and “rich capabilities that aren’t matched by Google Apps.” In addition, Google lags behind in terms of integrated functionality, and relies on third-party solutions for core features including mail merge and data loss prevention capabilities.


Continuous Innovation

The preceding four reasons are enough to bolster the case for Office 365 as a productivity solution for SMBs. But this fifth reason seals the deal – Microsoft’s continuous innovation. A lack of development and investment by Google in its solution is a common reason for early adopters of Google Apps to switch to Office 365. Microsoft’s persistent improvement certainly was among the need-to-have requirements for Facebook. “As Microsoft continues to innovate with Office 365, we will continue adding and rolling out more services that have value for Facebook,” states Tim Campos in his guest entry in the Microsoft Office blog. “In that way, we’re not just buying the capabilities that Office 365 offers today. We are also buying capabilities that Microsoft will offer over time, and expect even greater things to come.”

For companies large and small that are considering or have made the decision to move to Office 365, a trusted technology partner such as iCorps can help you make that move successful and seamless, tailoring the robust functionality of this powerful, reliable cloud-based solution effectively to meet your specific business, security, and user needs.

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