Which Outsourced IT Encompass Program Is Right for Your Business?

With the world moving towards a more remote workplace - the importance of a streamlined, secure IT infrastructure has continued to increase. IT Infrastructure now includes SaaS and laaS delivery models, physical hardware, and network systems that support business' overall needs. But for all this dynamic change one thing remains constant: IT Outsourcing. Many businesses do not have the internal staff, or capacity, to balance long-term IT projects and short-term firefighting. Others rely on legacy systems, which severely undercut the speed and efficiency of daily operations. Fortunately, strategic IT outsourcing can address all these issues. And iCorps' Encompass programs provide an affordable means of doing so. 

Here's How Encompass Can Help Your Business:

Identifying Your IT Infrastructure Needs

Technology is the backbone of any business. When technology fails, not only is it a hassle, it's also costly. Unplanned costs can consume your IT budgets at an alarming rate and derail employee productivity. As your business grows, you also become an increasingly lucrative target for cybercriminals, necessitating a secure, planned IT Infrastructure. iCorps addressed these needs via our foundational Encompass program. The three iterations Encompass, Encompass Edge and Encompass + IT Leadership On-Demand, meet different infrastructure needs, but are built on the following processes: 

Assessment and planning

  • Our consultants will perform a 360 Technology Assessment, Cloud Readiness Analysis, or a Cloud ROI Evaluation. This allows our experts to prioritize areas of improvement while looking at your existing environment.

Migration and Enablement

  • Our consultants will focus on modernization services and platforms to streamline business workflow. 

Optimization 

  • Our consultants will continue to optimize your on-premises and cloud spend to ensure they are the best option for your business. 


Fully Outsourced IT Support 

iCorps Encompass program serves as a full-service IT department at a fraction of the cost. You might be thinking, "But how is that possible?" Well, the service is broken down into the following five components. Encompass provides your company with key information about the status of your IT infrastructure including server performance, system utilization, and alert summaries. 

Encompass Encompass Edge 
Encompass + IT Leadership On-Demand

  • 24x7 Monitoring
  • Virtual Care
  • Virtual Monthly Meeting with Stakeholders
  • Unlimited Help Desk
  • 24x7 Monitoring
  • IT Governance, Risk, Cybersecurity, and Vendor Guidance 
  • Account Management 
  • Unlimited Help Desk
  • 24x7 Monitoring
  • IT Leadership & Advisory
  • Account Management
  • Unlimited Help Desk
  • Scheduled Maintenance 
  • IT Leadership & Advisory
  • Account Management
 
  • Scheduled Maintenance 
  • IT Leadership & Advisory
   
  • Scheduled Maintenance 

 

Outsourcing IT Support for the Cloud 

Encompass Edge builds off of the Encompass program to support clients born or ready to transform in the cloud. This program is ideal for startups or companies that have limited internal resources. The program focuses on cloud adoption, integration, and management, providing real-time insights into your company's IT assets and optimizing your investments. Our virtual care consultants ensure your employees have access to the resources they need, whether they're working in an office or remotely. And, like the cloud itself, Edge is designed to scale up as your company grows, expanding your cloud footprint and integrating additional applications and resources.


Encompass + IT Leadership on Demand

Encompass + IT Leadership on Demand allows your business to get the best out of our Encompass program with CIO-level technology consulting services. Rather than hiring a full-time IT leader, your business can utilize iCorps' technology professionals to help with your IT needs. With IT Leadership On-Demand, you'll receive high-level technology planning that aligns with your business goals and: 

  • One virtual scheduled monthly meeting with your business stakeholders (up to 1 hour)

  • On-demand service (walk-in) 30 minute SLA on ad hoc request to meet urgent needs

  • Up to 4 hours of IT services per month in your On-Demand plan

IT leadership On-Demand is ideal for companies in highly regulated industries, such as finance or healthcare, and need to stay ahead of compliance best practices. For more information about IT Leadership On-Demand, or any of our Encompass programs, reach out for a free consultation.

Request a Free IT Consultation

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