[WEBINAR] 3 Ways to Keep Remote Employees Secure and Engaged

More than ever, modern businesses are leveraging new resources to support their remote staff. Over the past 60 days, 32% have incorporated at least one new platform, while 88% have encouraged or required employees to work from home. But this rapid roll-out has left many businesses vulnerable to new security threats. In this webinar Jeffery Lauria, iCorps' Vice President of Technology, and Lori Bourgoin, Associated Industries of Massachusetts, discuss ways to ease the transition to remote operations while keeping employees safe and engaged. 

Here are three key strategies to keep your remote resources secure, and employees supported:

Choose the Right Platform

Under pressure to move quickly, many companies have deployed the wrong tools for their remote employees. They are not thoroughly vetted, or are ad-hoc and fail to align with existing business applications. In other cases, companies were paying for a suite of services that already included video conferencing or telephony but failed to optimize these resources. If you are in the process of choosing a short or long-term remote solution, consider the following questions:

  • How will employees use this tool?
  • Will they be video conferencing or calling one another?
  • Do you want the platform to be social in nature, or support business-to-business operations?

Check out the full webinar, here.

The answers can greatly inform which platform you choose. For example, Microsoft Teams allows for video conferencing, VoIP calling, chat, and encrypted document sharing. And because Teams is included in the Microsoft 365 suite of services, many Microsoft users can optimize existing IT investments, with minimal downtime.  

Assess Your Remote Security Vulnerabilities

Cybercrime has increased 300% since the onset of Covid-19. Opportunistic cyber criminals are creating Coronavirus scams and targeting remote employees whose home computing environments often lack enterprise security tools. In addition to these external threats, businesses face a number of internal security challenges including: increased use of personal devices, co-mingling of company and personal data and services, storage and deletion of confidential information, and remote exploits. Here are a few steps your business should take, to improve your overall security posture while employees are working from home:

  1. Secure VPNs

    • If leveraging VPNs, ensure they have been properly configured
  2. Review Your Cybersecurity Insurance

    • Ensure coverage extends to remote employees
  3. Update Your BYOD Policy

    • Ensure you have an up-to-date policy for the treatment of personal devices
  4. Account for Shadow IT

    • Less than 30% of companies effectively control "shadow" employee applications

Engage Employees in Security Best Practices

The success of your remote transition ultimately hinges upon your employees. Keep your employees informed with contextual and relevant information, shared over a company intranet or chat platform. When possible, provide secure company-owned devices, while deploying secure solutions on personal ones. It is also important during this time to implement security best practices, such as:

  • Layered MFA and identity management

  • Endpoint management solutions such as InTune

  • Verify suspicious emails, and avoiding links or attachments  

  • Isolate personal computers from company networks via virtual workstations

For more information about implementing any of the above remote solutions, please reach out to iCorps for a free consultation

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