IT Support, Security & Managed IT Services Blog - iCorps

How to Build a Defendable Cyber Security Program for Your Business

Written by Jeffery Lauria | 2023/07/25

Securing Your Business

One of the takeaways from the XChange Security conference that I attended in Dallas, TX is the necessity for cybersecurity for any business that wants to survive and thrive in the digital age. Cyber attacks can cause significant damage to your reputation, productivity, revenue, and customer trust.

What is a Defendable Cyber Security Program?

A defendable cyber security program is one that can protect your business from cyber threats, comply with relevant regulations and standards, and demonstrate your due diligence and accountability to your stakeholders. A defendable cyber security program is not a one-time project but a continuous process that requires strategic planning, implementation, monitoring, and improvement.

One of the challenges that many businesses face is the lack of resources, expertise, or time to manage their own cyber security program. This is where a Managed Security Service Provider (MSSP) or a Managed Service Provider (MSP) can help. An MSSP or an MSP is a third-party company that provides cyber security services to businesses, such as vulnerability assessment, threat detection, incident response, compliance management, and security awareness training.

However, not all MSSPs or MSPs are created equal. Some may not have your best interest at heart or may not be able to deliver a defendable cybersecurity program that meets your needs and expectations. Too many times, MSSPs or MSPs cannot justify what they are doing, or more importantly, what they are managing. They may use generic or outdated solutions, fail to communicate effectively, or neglect to align their services with your business goals and risks.

Therefore, it is crucial that you choose an MSSP or an MSP that can provide you with a defendable cybersecurity program that is tailored to your specific industry, size, and requirements. That also identifies security vulnerabilities.

How to Find the Right Partner for Your Cybersecurity Needs

  1. Do Your Research

    • Check the credentials, reputation, and track record of the MSSP or MSP you are considering. Look for certifications, awards, testimonials, case studies, and references that demonstrate their competence and experience in cyber security.

  2. Ask Questions

    • Don't be afraid to ask the MSSP or MSP about their methodology, tools, processes, and metrics. How do they assess your current cyber security posture? How do they design and implement a defendable cybersecurity program for you? How do they monitor and report on your cyber security performance? How do they handle incidents and breaches? How do they ensure compliance with relevant regulations and standards?

  3. Compare Options

    • Don't settle for the first or the cheapest offer you receive. Compare different MSSPs or MSPs based on their scope of services, quality of delivery, cost-effectiveness, and customer satisfaction. Look for value-added features that can enhance your cyber security program, such as proactive threat intelligence, advanced analytics, cloud-based solutions, and 24/7 support.

  4. Review Contracts

    • Before signing any agreement with an MSSP or MSP, make sure you understand the terms and conditions of the contract. What are the roles and responsibilities of each party? What are the service level agreements (SLAs) and key performance indicators (KPIs)? What are the fees and payment terms? What are the termination clauses and penalties?

  5. Evaluate Results

    • Once you have engaged an MSSP or MSP for your cyber security program, don't just sit back and relax. Monitor and measure the results of their services regularly. Are they meeting or exceeding your expectations? Are they delivering on their promises? Are they providing you with clear and actionable reports? Are they responsive to your feedback and requests?


A defendable cyber security program is essential for any business that wants to protect its assets, customers, and reputation from cyber threats. However, building and maintaining such a program can be challenging without the right partner. By following these tips, you can find an MSSP or an MSP that can help you achieve a defendable cybersecurity program that suits your business needs.

For many businesses, a Virtual Chief Information Security Officer (vCISO) could be crucial to providing strategic guidance and oversight to a business's security program. vCISOs are a cost-effective and flexible solution for businesses looking to improve their security posture, as well as risk management.

Safeguarding your business in the digital age requires a defendable cybersecurity program that can shield your assets and reputation from cyber threats. Choosing the right MSSP or MSP is paramount in achieving this goal. By conducting thorough research, asking pertinent questions, comparing options, reviewing contracts, and continuously evaluating their performance. Contact us today to speak with one of our security professionals.