IT Outsourcing Can Complement Your Internal IT Team – Really
For many companies, navigating the trials of growth and expansion can be fraught with pitfalls. In order to bring operations and processes up to scale, your IT department is faced with an increasing demand, only to be met with a lack of budget and personnel to cover it.
Your business can’t afford for your IT department to fail during such a crucial time (or at any time, really). Do you hire more staff, knowing the expense of recruiting, training, and not to mention the high rates of employee turnover in the industry? Do you trudge along with a strained staff and hope for the best? Or do you explore other options?
Partial outsourcing of your IT workload to a managed services provider (MSP) can help to optimize your team’s performance while giving them the support they need. It’s a solution that offers a number of benefits to your internal team, including the following.
Better Workload Management
Your in-house IT staff may find it difficult to attend to daily tasks like user support and server monitoring without neglecting higher-level objectives and initiatives like a cloud migration. However, focusing on high-priority projects to improve business functions and stability can mean that other parts of your infrastructure are left underserviced. Your people shouldn’t have to manage every task for every skill set. Outsourcing to an MSP will free up your key staff to work on business-building objectives, like strategy and compliance.
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Scalable Assistance and Security
As your organization changes and grows, your IT requirements do as well. Where previously you might have been fine with on-premises servers and using a Dropbox type service to share files, those functions become more impractical to oversee in-house and can lack the right level of security needed to keep your data protected and properly backed up. An MSP can help you move to more effective, enterprise-level platforms and services as well as manage firewalls, spam filtering, encryption, authentication, mobile devices and data backups to keep your data safe.
Set services and dependable coverage can all be included in a single fixed-cost program. You would receive proactive IT administration for tasks like scheduled maintenance, monitoring, help desk, and account management. Complementing your internal IT with outsourced services will not only ensure better coverage for your team and allow you to move forward with other initiatives, but add more reliable IT for your entire business at a price you can anticipate each month.
Fuel for Further Innovation
Working with an MSP provides access to a broader range of technical expertise, with specialists and IT technicians who are able to bring in knowledge to add to the current pool. The influx of new information will help your company stay on top of emerging technologies and best practices. IT leadership and advisory services from an MSP bring new insight to the challenges faced by your department. With this type of collaboration available to them, they can solve problems faster and more creatively – all of which help you retain an engaged and agile department.
You don’t have to fall by the industry wayside for lack of better options. Outsourcing IT services to an MSP will help your business to run more efficiently and cost-effectively.
iCorps has pioneered the way of comprehensive IT outsourcing for over 20 years. Learn about our services and request a free IT consultation to see how we can better streamline your IT so your business can do what it does best.