Cinnamon buns, client satisfaction and IT support
What do cinnamon buns mean to iCorps?
Fertility Centers of New England, an iCorps client, personally delivered a tray of cinnamon buns to our Boston headquarters on Tuesday morning after receiving some appreciated support from our Network Operations Center. Fertility Centers' phones went down last week and an iCorps engineer worked with the phone company to get the issue resolved.
“His diligence and persistence (not to mention the amount of time) were phenomenal to get this issue resolved on Friday!” said Ann Therrien, Director of Patient Services at Fertility Centers of New England.
iCorps says THANK YOU to Ann and Fertility Centers of New England for the kind words and soft, warm, delicious cinnamon rolls!
The function of iCorps Network Operations Center is to provide seamless support to our clients, serving their technology needs between visits and monitoring their networks 24x7. iCorps strives to employ IT consultants and engineers who are highly technical and personable to provide a level of strategic guideance, service and IT support that is unmatched in the industry.