Government Mandates Encourage a Managed Services Model
The efficiencies inherent in a managed services model have long been evident to small and medium-sized business enterprises. Now they are becoming increasingly obvious to local, state, and federal government agencies.
In many cases, mandates being issued by the federal government are difficult or impossible to meet without making use of managed service technologies. These mandates are issued from a variety of regulatory authorities and affect departments and agencies at different levels of government. They can also affect private business enterprises.
A recent Federal Communications Commission mandate is a case in point. This mandate takes effect in 2012 and will require wireless communications providers to build capacity into their systems so that customers can be provided with automatic alerts when natural disasters or other crisis events strike.
The purpose of the mandate is to require communications providers to work with the Federal Emergency Management Agency in order to develop a "life-saving service." This service will allow cell phones in specific geographical regions to receive emergency warnings and other information vital during a hurricane or other large-scale event. Had such alerts been available to cell phone users during Hurricane Katrina or Irene, citizens would have been better prepared to avoid or mitigate losses to property and life.
In order to meet this mandate, wireless providers will have to converge IP-based voice and data lines so that they will work seamlessly with IT networks. The most efficient way to do this is to implement a managed services model from an IT company with expertise in managing large amounts of data.