How to Ensure Successful IT Staff Augmentation within Your Business

Companies of all sizes are cutting budgets and shifting priorities while waiting on the storm to settle. With adversity comes ingenuity, and technology is evolving to meet consumer demands at lower price points. Many companies have embraced cloud computing and are increasing productivity and efficiency as a result—yet many are facing employee hiring challenges. How can your company leverage the skills and expertise of outside professionals without any long-term commitments? The solution is IT staff augmentation.

Here are the best ways to ensure successful IT staff augmentation within your business:

Business Benefits of IT Staff Augmentation

IT staff augmentation allows your company to outsource certain tasks, projects and activities. Generally, your current staff will be evaluated to determine what skills are needed outside of their skill sets before hiring a reputable IT outsourcing company. Other benefits include:

  • Dedicated and skilled consultants at competitive pricing
  • Support systems and infrastructure to address any issues or questions
  • The ability to complete projects that may not have been possible otherwise
  • Qualified professionals with the level of experience required by your company
  • The ability to choose professionals with expertise outside of your current personnel’s scope


When augmentation is properly planned and executed, the team is productive and efficient. Poorly planned or implemented strategies can lead to disastrous consequences. Fortunately, there are several best practices to ensure the process runs smoothly, while keeping everyone involved.

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Clarify Business Technology Objectives and Expectations

Failure to define and clearly communicate the project goals will reduce productivity. A strategy to on-board more consultants is counter-productive if there are no tasks assigned and no expectations. All projects should be outlined and broken into manageable tasks, with each staff member reporting results at certain milestones. Milestones allow you to keep an eye on the entire project as a whole, while holding everyone accountable for their individual performance goals. Clear objectives and expectations encourage maximum productivity from everyone involved, possibly saving the expense of hiring additional resources.

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Integrate Consultants into Existing Teams

Consultants utilized via IT staff augmentation shouldn't work alone. You'll likely get a much better value of performance if they are paired with existing employees in your company. This helps them to assimilate into your company culture and understand essential knowledge held by permanent employees. 

Enforce Accountability

Effective management is highly dependent on everyone being accountable for their progress. When certain activities are split among various teams or staff members, how will you prevent the “blame game” and find the true culprit during a problem? The milestones created when outlining your staff augmentation objectives will come into play here. Revisit each staff members’ set of tasks, goals and expectations to see where the ball was dropped. Expect all workers to be fully accountable for their individual actions and the actions of the team.

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Support Internal Staff

Assess your current staff members’ obligations. Do they have any other tasks, time restrictions or jobs that prevent them from taking on new projects? Keeping a record of your current staff provides the opportunity to decide if IT staff augmentation is actually necessary, and which duties could be assigned to current employees instead. More companies than ever are experiencing lower profit-margins in an unstable economy. Whether looking to meet project objectives or streamline expenses, staff augmentation is the best model for acquiring qualified professionals in this tough and competitive market. If you're looking for assistance with staff augmentation, our experts can help. From cloud computing to compliance, we can customize IT solutions to meet your unique business needs. For more information, please reach out to iCorps for a free consultation.

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