Even the smallest of business enterprises can have a complex internal structure, particularly when you consider how the IT solutions in use may have evolved over time. Many small and medium-sized enterprises find themselves in a situation in which they are working with a different vendor for each of their IT needs. Incompatibility among the software systems and hardware installed is a natural consequence of such an arrangement, but there is another important consequence that is potentially even more problematic for an enterprise trying to reduce expenditure.
Multiple Vendors Create Issues
The enterprise will have to negotiate a separate contract with each vendor, and this will be an ongoing issue since the various contracts will probably expire at different times. The final result is that the enterprise ends up pouring much personnel time and attention into "managing" their vendors and suppliers of information technology services. This is not a desired result, since the point of working with vendors in the first place was to outsource certain operations, thereby freeing up valuable staff time.
Managed Services are Streamlined Services
A much better solution than cobbling together various products and vendors to meet IT needs is to choose a single managed services provider. This type of IT company can provide a single point of contact between the enterprise and all its tech needs, even providing help desk services for issues that employees are experiencing with their desktop workstations. One service provider means coordinated services and a single contract, with much less staff time needed to manage the relationship between the MSP and the enterprise.