The need for improved employee productivity is at an all-time high; investors in industries as diverse as manufacturing and retail are demanding that employees produce "more with less" as they never have before. The challenging of increasing productivity has been met during the previous generation by incorporating the use of information technology on a scale not seen before. This is a trend unlikely to change in the near or even the far-term future.
Merely placing technology within the reach of employees, however, does not guarantee that it will be used to its best and highest capacity. To accomplish that goal, employees need training.
Like much else in life, not all training solutions are created equal. A common approach has been to send a team of employees in a firm for an intensive training session off-site – sometimes even in a different city. This approach has its drawbacks. Not only does it demand that employees learn tech skills at an unrealistically fast pace, it gives them little opportunity to practice their new skills in the real-world context of their regular job. When the employees return to work, they will run into questions and have nobody available to answer them.
A much better approach is to conduct software training on site using real company data so that practice and application is as relevant as possible. This approach is best implemented using the IT consuting personnel who already work with your company. Computer training can be gradual and regular from your managed program IT consultant, leading to IT solutions that last. With this model, employees will also have someone reliable to consult when questions arise.