In the world of IT outsourcing, an IT consultant will visit a business in person to provide on-site services. Normally, such a consultant will visit the business on a regular, scheduled basis to take care of tasks such as monitoring security needs, dealing with viruses and other threats that have been placed in quarantine, checking that backups are being properly maintained, and adjusting system permissions and passwords as needed to improve company workflow. This approach is commonly known as a "managed program."
Some of these tasks require little communication with a firm's management and staff, yet to competently accomplish others, excellent communication skills will be necessary. This is why it is important to hire an IT services provider whose staff can work well with your own. While technical skills are a must, they are by no means the only qualification enterprises should seek in a managed program provider.
Skills to Seek
A skilled IT consultant will be able to discuss program and project needs with the relevant staff, explaining his own insight into a technical problem but also listening to the concerns, frustrations, and past successes of the team involved. Clear and accurate communication will save both time and money in the long run.
IT consultants must also possess strong presentation and public speaking skills since sometimes he or she will be required to discuss best practices and solutions with the upper management of a client company. Excellent written communication skills are also a must; the best IT consultants have developed habits of following through on discussions by sending a short email outlining steps agreed to be taken.
iCorps Technologies does all of this and more. For additional details on choosing the right IT service provider for your company, please click the button below to download our whitepaper.