Apple's next-generation operating system, iOS 6, was announced last month and is expected to become available to iPhone users sometime in the next few months. Although the updated interface will include some new features that could be useful in a work environment, an important consideration in today's BYOD business world, it will also present IT support personnel with new challenges to surmount.
Since small and medium-sized businesses in particular may not have access to high-quality advice about the latest developments in the iOS world, this could be an excellent time for such companies to transition to a managed programs model for IT services. With a managed programs approach, businesses receive services from IT company personnel who stay current with changes in business information technology.
Networking with iOS 6
Apple's new OS will feature a global HTTP proxy that will update the previous system of organizing all connections on an individual basis. The global HTTP proxy will be useful in a business environment because it could mean that when devices are connected to public networks, the data stored on them can be protected much more effectively. The adoption of a true proxy system will also mean that internet traffic attempting to reach roaming devices can be more finely controlled, thereby providing an additional layer of protection against rogue hackers who are hoping to ‘strike it lucky’ as they attempt to make connections with an unsecured device that happens to be roaming the network.
An additional new feature in iOS will be support for Internet Protocol Version 6, a more recent networking standard. This feature is likely to help iOS remain relevant as the business world increasingly adopts the new standard.
New Mode for Lost Phones
Ever since the dawn of the BYOD movement, lost handheld phones have represented a significant IT security concern. Previous versions of iOS recognized this and supported features such as remote wipe as well as an app that can help workers to find a lost phone, sometimes even locating it by using another device running iOS. These functions are still present in iOS 6. A new feature in that version, however, is "Lost Mode," which takes a different approach to the problem.
With Lost Mode, the owner of a misplaced phone can send a phone number to the handset. Anyone who locates the phone can then easily call the owner to arrange for a return; all it requires is a tap of the screen to make the connection. It is still important, however, to keep business data on the phone properly secured through technologies such as encryption since Lost Mode is no guarantee that those who find a phone will be above-board in how they deal with it.