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IT Solutions: Understanding ‘Software as a Service’ (SaaS)

Posted on Tue, May 8, 2012


A relatively new approach to meeting the computing needs of a small or medium-sized business is the phenomenon known as "Software as a Service", most commonly referred to as SaaS.  In the SaaS approach, businesses connect with the software they need via cloud computing.  This frees them from the necessity to install and maintain their own software.  Instead, those responsibilities are handed over to a managed services provider contracted to keep the software updated and maintained.

Using SaaS frees traditional businesses from the need to have IT staff on hand to support the software in question.  Because the software operates on remote machines, located in a data center maintained by the managed services provider, businesses also see the need for minimal hardware on-site.  On-site versus "cloud" computers begin to function as workstations, allowing employees to connect using SaaS. As a result, a more streamlined process is created, thereby alleviating the employer workload.

Since workstation terminals are much less expensive to maintain than fully-fledged servers, the cost savings on hardware can be considerable.  Additionally, since the applications are available in the "cloud", employees are able to connect to resources remotely, leading to increased employee productivity and efficiency.

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Written by the IT technical staff at iCorps Technologies.

Tags: Managed Services, Cloud Computing, IT Solutions, Outsourced IT Support, IT company, Remote Connectivity, Outsourced IT, Software, Technology, Data Centers, Servers, Cost Effectiveness, SaaS

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