The increasing popularity of BYOD (bring your own device) policies in small and medium-sized businesses is leading more companies to investigate the advantages of a managed programs approach to IT support and services. Under BYOD policies, employees use their personal devices such as smart phones or tablets in order to complete work tasks. Such policies improve employee productivity because workers are more familiar with the operation of their own personal devices.
A BYOD approach, however, does mean that concerns regarding security and confidentiality may be increased. With mobile phones and tablets owned by employees routinely accessing the company network (and possibly its cloud-based resources), there is increased potential for a vulnerability to emerge. At the very least, a BYOD device should be fully-encrypted, locked with a password, and set up so its memory can be remotely wiped in case the device itself is lost or misplaced.
The typical smart phone user cannot perform these tasks on his/her own; neither can casual users establish the protocols needed for secure connections to the company network. In order to implement BYOD effectively, it is essential that companies have access to highly qualified staff that are able to manage a wide variety of mobile devices. Most small and medium-sized businesses may find that the most cost-effective way to accomplish this task is to adopt a managed programs model where an IT company visits on a regular basis.