The managed services approach for IT support has been a growing force in the small and medium sized business community for several years, but it is now beginning to spread even more rapidly. Business analysts and other experts attribute this growth curve to the ultra-competitive nature of many businesses today. Companies must find ways to stay lean if they are going to able to offer the lowest prices for their sectors.
Once all other extraneous expenses have already been reduced or eliminated, often what remains is the challenge of providing IT services on a smaller financial footprint. The growing consensus among businesses and other organizations such as non-profits is that a managed services approach to IT support is an ideal way to slim the company down further.
Switching to a managed services model allows firms to reduce their operational costs as well as their capital expenditures for computer infrastructure, workstations, and peripherals. Using managed services approaches such as IaaS, Infrastructure as a Service, firms can enjoy an equivalent level of IT operations but at a lower cost. This not only helps the bottom line, it also enables the firm to concentrate more on its core competencies, which in turn can boost productivity still further by taking workers away from tasks and activities which are truly extraneous to the profit-generating activities the company specializes in.
In this way, an owner or manager can direct his staff to concentrate on growing the business rather than on dealing with minutiae such as keeping an internet connection active.