Many companies that have worked with IT consulting firms report the experience to be a generally positive one from start to finish. A small number, however, have encountered difficulties in working effectively with third-party providers attempting to assist them to move forward to meet technology needs. Often, the difference between the two situations arises from the ways in which different businesses examine and select an IT consulting firm in the first place.
In order to secure a good match between your business and an IT consulting firm, it can be imperative to see a great deal of information up front, before the final contract is signed. In many cases, it is not enough merely to know what areas of expertise an IT consulting firm can bring to the table. Companies should also push for case studies that relate to their areas of need and / or improvements that could be made in how technology helps them to accomplish their core competencies.
It is also a good idea to request references from any IT consulting firm under consideration. Talking to previous clients of the firm can better help businesses to evaluate the thoroughness and speed with which a given firm can provide needed services.
Another way to improve IT consulting outcomes is to establish clear expectations on all fronts before any work commences. This is a two-way street. Just as a business comprehensively needs to understand what an IT consulting firm is promising to deliver, the firm needs to know with certainty what resources the business will provide in terms of access to equipment or personnel.