There is a multiplicity of security software on the market today. Rather than choosing from vendor descriptions of such products, small and medium-sized businesses are better served by working closely with an IT company that can advise them when comparing security suites. Key considerations used when evaluating these programs often go beyond the information one can find online, requiring hands-on experience with the products.
Speed and ease of installation is an important consideration, as are the default policies that are applied during the initial installation. Do the policies work well in the context of a SMB or do they need extensive "tweaking" to make them function as desired? The quality of the software's documentation is another consideration that should be taken into account, particularly with more vendors charging for phone support. No longer can an SMB assume that such support will be free or offered at a nominal charge.
Companies will also want to assess whether the server console offers flexible management and to what extent systems and policies can be automated. Various configuration options may be available, but how powerful are they?
Businesses also need to know how the migration process will work and how well that process has been documented. Previous solutions from the same vendor should not need to be scrapped entirely as there should be some way to import and export important facets of the security system. A high quality solution may even allow for migration from third party vendors, particularly those that possess a large market sector and can reasonably be assumed to be popular existing IT solutions.