The rise of social media services has raised workers' expectations for how they should be able to collaborate with business colleagues. More and more employees, particularly those that are under 30, are heavily accustomed to accessing data about both themselves and friends online through cloud-based services. It only makes sense that these workers want to bring those techniques and skills into the workplace to enhance their productivity.
Choices for Business Collaborative Software
One thing that many businesses have already realized is that their IT staff needs to be involved in setting up and monitoring any collaboration platforms used in the workplace, for the simple reason that security needs are just as vital to the organization as is harnessing the new technology.
The program Lotus Notes is one option for businesses. It includes a layout reminiscent of Facebook and allows employees to post messages on pages that function much like the ‘wall’ feature of Facebook. Teams can also create project pages; these can include advanced forms of media in addition to simple text-based comments. One important thing to understand about the Lotus Notes system, however, is that it does not integrate with other social media platforms. From an IT standpoint, that may be a positive aspect, but from employees' point of view, it may be a drawback.
Another solution may be to use the new Google+ platform, which allows users to share information more easily between personal and business accounts, but this opens up more possibilities for data to be inadvertently released to the wrong ‘circle’ of users.