In the rapidly changing world of business technology, few domains are evolving as fast as the mobile data arena. Just a few years ago, businesses had far fewer choices when it came to provisioning their employees with devices that would enable mobile data access. Not only are smartphones and tablet computers far more powerful and ubiquitous now, the number of ‘apps’ for such devices has also increased exponentially in recent years, making these mobile devices increasingly more useful.
At the same time, costs for such devices have also declined, particularly for smartphones, which now average around $300 per unit. This very affordability, particularly when compared to the cost of other devices that can perform the same functions, is causing more businesses to rely on mobile data access as a primary means by which employees conduct many of their day-to-day functions – especially field employees, since it is vastly more affordable to provide them with a more advanced phone than with a full laptop computer for their time out of the office.
To truly leverage the power in the new world of the mobile market, however, business organizations would be well advised to consider adopting a managed program model. Mobile devices are not standardized to the same degree as many other computing platforms; for example, they may connect to networks using several different technologies, with not all phones capable of using the same ones. A managed program approach will guarantee a business an expert who can do troubleshooting on a regular basis to make sure that all connections and access needed is robust and secure.