Many small and medium-sized businesses lack the resources to do a thorough evaluation of all the products and services they have to choose from in order to attain a certain goal. Given this, a common solution they adopt is to use programs from a company with which they are already familiar, particularly when that company is an industry leader in certain domains.
The SharePoint Example
Microsoft SharePoint is a case in point. Since Microsoft Office is already so ubiquitous, some organizations assume that they should adopt a Microsoft solution for their needs when it comes to collaborative online software. This may indeed be the best solution, but short of investigating competing solutions separately, a firm cannot know that for certain.
An IT consulting firm, however, can. Such firms specialize in mastering the entire range of IT solutions businesses can employ to overcome challenges related to their use of information technology.
SharePoint may not be the solution that makes the most sense for some businesses. It is a costly and complex software tool that is well worth the outlay if businesses are likely to harness most of its features. If only one or two SharePoint features are going to be implemented, however, it makes little sense to license such an expensive program. For example, while SharePoint can provide search and indexing services for documents, if this is the only function of it that a business needs, they may be far better off installing a third-party program or relying on features inherent in the Windows OS itself.
IT consultants are invaluable in that they can offer cost-effective suggestions like these.